Site Survey and installation solution for leading telecom operator

Leading telecom parts manufacturer was looking for the field data collection platform that would help to survey the sites and mange installation. Survey data is crucial for deciding the inventory and better planning for laying fiber optics cable and installation.

In view of the number of sites to be surveyed for key layout data, it was a bit important to have a Mobile app based platform that can help field service engineers to collect the data and submit it for approval to the Telecom inventory department.

Key Challenges

Mapping the site survey and installation process to the existing SiteServ platform.
Designing mobile app around Simple 3 step process to survey the sites.
Approval workflow for submitting the site data, layout and getting approval.
Build a platform that’s more interactive and easy to extend.

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The Solution

With detailed requirement analysis, Patterns7 extended SiteServ platform to map the Customer processes.

Considering process complexity BPMN powered solution is provided that will help to customize the processes.
Boundaryless information flow is at the core considering different stakeholders’ involvement.
Considering time to market, process automation solution is provided for site survey to Inventory approval.
Analytics dashboard for clients data insights.
Platform that’s open for possibilities and can be extended for the different processes.